The Level at Melia Castilla

Calle del Poeta Joan Maragall, 43, Madrid 28020

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Location: Located in Madrid (Tetuán), The Level at Melia Castilla is within a 10-minute walk of Plaza de Castilla and Gate of Europe. This hotel is 0.9 mi (1.5 km) from Bernabéu Stadium and 2 mi (3.2 km) from Hospital La Paz.

Rooms: Make yourself at home in one of the 84 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. 32-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.

Amenities: Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining: Grab a bite at L'Albufera Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the swim-up bar. A complimentary continental breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Business Amenities: Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 30 meeting rooms. Self parking (subject to charges) is available onsite.

24-hour fitness facilities

24-hour front desk

ATM/banking

Ballroom

Banquet hall

Bicycle rentals nearby

Biodegradable/compostable stirrers

Biodegradable/compostable straws

Coffee/tea in common areas

Comprehensive recycling policy

Concierge services

Conference center

Daily

Designated smoking areas

Double-glazing on all windows

Dry cleaning/laundry service

Eco-friendly cleaning products used

Eco-friendly toiletries

Electric car charging station

Elevator

Energy-saving switches

Express check-in

Express check-out

Fireplace in lobby

Free breakfast

Free continental breakfast

Free reception

Free WiFi

Garden

Gift shops or newsstand

Handrails in stairways

Laundry facilities

LED light bulbs

Luggage storage

Multilingual staff

No single-use plastic soda bottles

No single-use plastic stirrers

No single-use plastic straws

No single-use plastic water bottles

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Number of meeting rooms - 30

Number of restaurants - 2

Number of swim-up bars - 1

Outdoor seasonal pool

Parking (limited spaces)

Pool sun loungers

Porter/bellhop

Reception hall

Recycling

Safe-deposit box at front desk

Self parking (surcharge)

Snack bar/deli

Television in common areas

Terrace

Tours/ticket assistance

Vegan menu options available

Vegetarian menu options available

Visual alarms in hallways

Wedding services

Wheelchair accessible parking

Wheelchair-accessible lounge

Wheelchair-accessible on-site restaurant

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

If you arrive at the property after hours, you'll need to check in at an alternate location: [Main Reception at Meliá Castilla]. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

Check-In: 3:00 PM - 1:00 AM
Check-Out: 12:00 PM
Minimum Age: 18

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from June 17 to September 01.
Pool access available from noon to 8:00 PM.
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pet Policy:

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed

Spoken Languages:

German
Arabic
Russian
Portuguese
English
Chinese (Mandarin)
Italian
French
Spanish

Area Information:
Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Castellana - 0.1 km / 0.1 mi
Azca Financial District - 0.1 km / 0.1 mi
Cuzco Square - 0.4 km / 0.3 mi
Plaza de Castilla - 0.6 km / 0.4 mi
Gate of Europe - 0.7 km / 0.5 mi
Bernabéu Stadium - 1 km / 0.6 mi
Cuatro Torres Business Area - 1.9 km / 1.2 mi
Glorieta de Cuatro Caminos - 2.4 km / 1.5 mi
Hospital La Paz - 2.4 km / 1.5 mi
Golden Mile - 3.1 km / 1.9 mi
Sorolla Museum - 3.1 km / 2 mi
U.S. Embassy - 3.4 km / 2.1 mi
University City of Madrid - 4 km / 2.5 mi
San Camilo Hospital Quirón - 4 km / 2.5 mi
El Corte Inglés - 4.1 km / 2.6 mi

The preferred airport for The Level at Melia Castilla is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.6 km / 10.3 mi

Other Information:

Professional property host/manager
LGBTQ friendly
No rollaway/extra beds available
Essential workers only - NO

Hotel Currency : EUR

Payment Types:

Visa
Diners Club
Debit cards not accepted
Cash
American Express
JCB International
Mastercard
UnionPay

Optional Fees:

Self parking fee: EUR 27 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Room Details

Room (Premium Triple Room The Level)

1 Double Bed and 1 Twin Bed

398 sq feet

Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability)

Layout - Bedroom

Internet - Free WiFi

Entertainment - 32-inch LED TV with digital channels

Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair-width doorways

Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Book Now

The Level, Deluxe Room

1 King Bed

280 sq feet

Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability)

Internet - Free WiFi

Entertainment - 32-inch LED TV with digital channels

Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair-width doorways

Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Book Now

The Level, Premium Room

2 Twin Beds OR 1 King Bed

398 sq feet

Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability)

Internet - Free WiFi

Entertainment - 32-inch LED TV with digital channels

Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair-width doorways

Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Book Now

Castilla The Level

1 King Bed

807 sq feet

Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability)

Layout - Bedroom, living room, and dining area

Internet - Free WiFi

Entertainment - 32-inch LED TV with digital channels

Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair-width doorways

Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Book Now

The Level, Family Room, Connecting Rooms

1 King Bed and 2 Twin Beds OR 4 Twin Beds

678 sq feet

Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability)

Internet - Free WiFi

Entertainment - 32-inch LED TV with digital channels

Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair-width doorways

Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Book Now

The Level, Junior Suite

1 Queen Bed

538 sq feet

Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability)

Layout - Bedroom, living room, and dining area

Internet - Free WiFi

Entertainment - 32-inch LED TV with digital channels

Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair-width doorways

Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Book Now

Room (Family Communicated The Level 2+2)

1 King Bed and 2 Twin Beds OR 4 Twin Beds

678 sq feet

Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability)

Layout - 2 bedrooms

Internet - Free WiFi

Entertainment - 32-inch LED TV with digital channels

Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair-width doorways

Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Book Now

The Level, Grand Suite

2 Twin Beds

678 sq feet

Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability)

Layout - Bedroom, living room, and dining area

Internet - Free WiFi

Entertainment - 32-inch LED TV with digital channels

Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair-width doorways

Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability