The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours.

Check-In: 3:00 PM - 10:00 PM
Check-Out: 10:00 AM
Minimum Age: 18

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Alcohol is not permitted at this property.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a smoke detector

Area Information:
Distances are displayed to the nearest 0.1 mile and kilometer.

Puerta del Sol - 0.1 km / 0.1 mi
Calle de Alcalá - 0.1 km / 0.1 mi
Plaza de Canalejas - 0.1 km / 0.1 mi
Preciados Street - 0.2 km / 0.1 mi
El Oso y el Madrono - 0.2 km / 0.1 mi
Plaza de Santa Ana - 0.3 km / 0.2 mi
Casino de Madrid - 0.3 km / 0.2 mi
Gran Via - 0.5 km / 0.3 mi
Plaza de Callao - 0.6 km / 0.4 mi
Thyssen-Bornemisza National Museum - 0.6 km / 0.4 mi
Casino Gran Via - 0.6 km / 0.4 mi
Plaza Mayor - 0.7 km / 0.4 mi
Sobrino de Botin - 0.7 km / 0.5 mi
San Miguel Market - 0.8 km / 0.5 mi
Cava Baja - 0.8 km / 0.5 mi

The preferred airport for Arc House Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.1 km / 10 mi

Hotel Currency : EUR

Optional Fees:

• Late check-in fee: EUR 10 for check-in between 10:00 AM and 10:30 AM
• Late check-out fee: EUR 4 (subject to availability)
• Towels fee: EUR 3 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.